JAM Media Response Wins 2009
CAM-X Award of Excellence

JAM, of Borehamwood, Herts has been honoured with the exclusive 2009 Award of Excellence for the third consecutive year. The award is presented annually by CAM-X, the industry’s Trade Association for providers of call centre services including telephone answering and message delivery. JAM was presented with the award recently at the CAM-X 45th Annual Convention and Trade Show held at the Delta Grand Okanagan, Kelowna, BC.

Independent judges are contracted by CAM-X to evaluate message services throughout the world over a six-month period. The criteria for scoring include courtesy, response time, accuracy and overall service to their clients. If the company scores 80% or better in ALL categories, they are presented with the coveted Award of Excellence. The program is now in its 20th year.

"The Award of Excellence program offers the industry the kind of quality testing and benchmarking that is essential to help establish the kind of service levels that are being demanded by our customers.” says CAM-X President Mary Anne Straw. “We congratulate JAM for their achievements.”

Now a three-time winner JAM earned the Silver Award for three consecutive years. CAM-X extends its congratulations to the staff of JAM on their proven quality service to their customers.