Other Services
Fulfillment
Clients may use our fulfilment facilities to dispatch brochures, fliers, application
forms and documents from the data collected from inbound calls and also to dispatch
products following credit card orders placed with JAM. Facilities to receive 'returns'
are available and acted on in accordance with your instructions. Operators can enter
data collected from coupons and mail received by us.
Lone Worker Solutions
JAM has a couple of options for companies concerned about the safety of their engineers/overnight
lone workers. (more...)
Outbound Campaigns
Inbound Clients may wish to use JAM for a range of outbound services. We will work
with you to design and manage your campaign, whether you just need a small team
of agents or a high number of operators.
Bespoke Service
Unlike many of our competitors, we don't just offer 'off the shelf' packages. We
specialise in developing custom solutions to fit your business. We will work with
you to develop something that fits you, rather than something you need to fit around.
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Number Provision
0800, 0845, 0844, 03 or whatever non geographical number it is you require, please
contact JAM regarding your requirements. We can provide most types of numbers to
compliment your answering service requirements.
Automated Call Handling
Used as a 'bolt on' facility to live call handling or as a stand alone option our
investment into interactive voice response (IVR) platforms offer increased flexibility
for the routing of calls whilst providing a cost effective method for capturing
caller information.
SMS Broadcasting
If you need to be able to quickly send a message to a list of mobile numbers (from 2 to 20,000) then try our SMS broadcasting service. It can be used to keep in touch with your customers or simply to alert your staff to something.
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Fax Broadcasting
Our bulk faxing system is perfect for companies who wish to send cost effective targetted advertisements to a large list of companies.
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